We accept various methods of payment, including debit card, credit card, pay-pal, cheque and postal orders. We also accept all methods of payment at our showroom, all major cards, cheques with a guarantee card and of course, cash.
All prices are listed in UK Pounds Sterling, with an option to view in Euros and American Dollars at the current exchange rate. The price presented on the website includes value added tax where applicable. Please note that all our prices are subject to change without any notice.
Postage and Packaging Charges
All shipping costs are clearly visible when purchasing. At the checkout stage of your purchase a full breakdown of the order, detailing any shipping costs will be presented clearly. Shipping costs will vary depending on the delivery addreess location. Please note that non UK addresses will usually attract higher shipping costs.
chesssets.co.uk will will make every effort to have your order with you in the shortest possible time. In most cases Royal Mail post or next day courier is used. We reserve the right to use other posting methods where deemed appropriate.
If your order does not arrive
If your order doesn't arrive in the specified time please inform us immediately so we can look into the whereabouts of your order and either expedite its delivery or organise for a replacement to be dispatched. In cases where the shipping company permanently loses an item, it is our duty to seek compensation from the courier and replace your missing item.
If your order arrives damaged
In cases where couriers damage your item we require immediate notification so we can process the damage claim with the shipping company. Damaged items will be replaced by us at our expense. Damaged goods will ususally require collection by the shipping company.
Recycling and Waste Electrical & Electronic Equipment Regulations
Find out about our recycling policy and WEEE Regulation commitments - visit our recycling page.
All content on the site is the itellectual property of chesssets.co.uk. Any copying or reproduction of text, images, video and audio on other web sites is strictly prohibited without prior permission from us.